Support & Instructions
Everything you need to download, open, and use the Aviation Fuel Visibility Toolkit.
Downloading Your Files
After purchase, you’ll receive a secure download link containing:
The Apex Discrepancy Ledger (Excel)The Digital Dispatch SOP (PDF)
The Tarmac Audit Checklist (PDF)The SAF Readiness Primer (PDF)
If your download email doesn’t arrive within 5 minutes, check your spam folder or promotions tab.
Opening the Toolkit
Excel Ledger:
Opens in Excel, Google Sheets, or Numbers.
If using Sheets, upload the file and select Open with Google Sheets.PDF Files:
Open on any device using your default PDF viewer.
Quick Start
Use the Toolkit in this order:Apex Discrepancy Ledger — capture meter readings and contract ratesDigital Dispatch SOP — standardize your fuel request workflowTarmac Audit Checklist — verify fees and charges on the rampSAF Readiness Primer — confirm documentation requirementsThis sequence eliminates the “30‑Day Blind Spot” before the invoice arrives.
Troubleshooting
If a file won’t open:Try downloading againEnsure your device supports Excel or PDFTry opening on a desktop instead of mobileFor Google Sheets, upload the Excel file firstIf the link expires, reply to your purchase email for a fresh one.
Contact Apex Support
For help with downloads, files, or usage:Email: [email protected]
Response Time:Within 24 hours (Mon–Sat)